There Has to Be a Better Way
As a Salesforce.com customer since 2007, Qvidian had a long history with the platform. Administrators and managers had come and gone, and some of the configuration work was incomplete or obsolete. For controller Chris Monterio, he knew there had to be a better way.
“When I started at Qvidian, we were doing all of our renewal calculations outside of Salesforce. We just couldn’t get what we needed out of the reports. There was a ton of work being done in Excel taking too much time. I knew with some effort we could make big improvements.”