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Sometimes things are right in front of out face, but we fail to see them. When we finally do see the light, we always ask ourselves, "How did I miss that?" The Subscribe button [...]
Good News, Bad News, No News
We all work with other people. We depend on others to do things, and in turn others depend on us to get answers for them. We can categorize our responses to other people in [...]
Say No to Leads? Sometimes it Makes Sense
One question that has come up over and over in our Salesforce.com implementations is “What is a lead?” On the surface the answer is simple, but how any given company uses leads can be [...]
Inbox Madness
If you told me I would be writing about email management 10 years ago, I would have been skeptical. So many big tech companies were proclaiming the imminent death of email, I would not have [...]
Financial Force and Data Storage
When I first embarked on my Salesforce journey, I was a COO tasked with choosing the best system for my company. After a lot of investigation, Salesforce.com led the pack. The one thing that kept [...]